completed assignment
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25
force-app/main/default/triggers/UpdateCase.trigger
Normal file
25
force-app/main/default/triggers/UpdateCase.trigger
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trigger UpdateCase on CaseComment (before insert) {
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Map<String, String> keywordToStatus = new Map<String, String> {
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'resolved' => 'Closed',
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'fixed' => 'Closed',
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'completed' => 'Closed',
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'reopen' => 'Reopened',
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'reopened' => 'Reopened'
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};
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for (CaseComment comment : Trigger.New) {
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Case theCase = [
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SELECT Id, Status
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FROM Case
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WHERE Id = :comment.ParentId
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];
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for (String keyword : keywordToStatus.keySet()) {
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if (comment.CommentBody.toLowerCase().contains(keyword.toLowerCase())) {
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theCase.Status = keywordToStatus.get(keyword);
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update theCase;
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break;
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}
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}
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}
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}
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